For returns from other countries that are not Spain, you will be responsible for return costs. After contacting firstname.lastname@example.org you can return the item(s) ordered to us by sending it to the following address:
ALLENDE SALAZAR, 4, 4º IZD. DCHA
To avoid the risk of loss or delay, we advise you to make a package with a tracking number. You have 14 days from the date you received your order to request a return. Please, return indicating the order number, the returned item and the reason for the return.
Once we received the item in good condition, we will proceed to the reimbursement of the returned item by crediting your original payment method (credit card, PayPal account). Shipping costs will not be refunded. If you want to exchange the item(s) for another color, style or size, you can order directly from the eshop again without having to wait for the completion of the refund process.
We thank you for your order and do not hesitate to contact us if you have more enquiries!